Shipping
We ship across Canada (with the exception Quebec) from our location in Fort Langley, BC.
Canada
In-Store Pickup:
If you are a local and select "Pickup", your items will be ready for pickup at our store (Bella and Wren) within 2 business days.
Please have the order confirmation e-mail with you at the time of pickup.
Our pickup address is 9110 Glover Rd Unit 2, Fort Langley, BC V1M 2R5
Shipping:
We offer free expedited shipping on Canadian orders over $100.
We offer Expedited shipping through Canada Post. If you would like to upgrade your shipping method, please reach out to us at hello@saltandsea.ca. Prices and estimated delivery times are displayed at checkout based on region. Please note that shipping times are not inclusive of fulfillment times.
Please note delivery times are only an estimate, and we do not guarantee delivery within this time frame. We are not responsible for delivery delays.
USA
Salt and Sea currently does not ship to the USA. We apologize for the inconvenience.
Duties & Taxes
All import taxes, duties and related customs fees that may be charged once the package arrives at the destination country are the responsibility of the Purchaser/Customer and will not be covered by Bella & Wren. Please check with local customs prior to ordering.
Shipping Terms
Salt and Sea is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight couriers after they have been dispatched.
Salt and Sea cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the courier for damaged and/or lost shipments. Delivery issues must be reported within 1 week of posted delivery confirmation from courier tracking.
Salt and Sea is not responsible for mis-delivery errors via courier, or incorrect shipping information. It is the customers responsibility to provide the correct shipping information and is the customer's responsibility to cover the additional shipping charges incurred for undeliverable parcels. The customer will also be responsible for second delivery attempt charges.
All orders are shipped with the base level insurance associated with the selected shipping service. Priority™, Xpresspost™, and Expedited Parcel™ services (including Prepaid products) include up to $100 liability coverage against loss or damage. We recommend requesting the purchase of additional insurance on your orders of high value, as standard insurance may only cover a portion of your orders value in the event it is lost/ stolen during transit. For questions about shipping insurance or to request additional insurance on your order, please contact us at hello@SaltandSea.ca, before placing your order.
Orders of high value will require a signature upon delivery. Oversized/ overweight packages and orders may be subject to additional shipping charges.
If you have any questions regarding your packages delivery or tracking information, please email hello@SaltandSea.ca.