Returns

Regular-priced pieces are eligible for store credit or exchange only within 7 days of delivery.

Returns can take up to 3 business days to be processed once they arrive back at our store. Items should be returned unworn and undamaged in their original packaging. All items are subject to inspection upon return.

If you received a damaged or incorrect item, please email hello@saltandsea.ca

 

For Online Returns/Exchanges please follow the directions listed out below:

1. Please email hello@saltandsea.ca within 7 days of delivery.

2. In your email please provide us with your order number & the name of the items you wish to return.

3. Upon email approval, please send back the items to Po Box 174 Stn Fort Langley, Langley BC V1M 2R5 within 7 days. Please note Salt and Sea does not cover cost for shipping items back.

4. Once you have sent your items back, please email us with the tracking details.

5. Once we receive the items & confirm they are in original purchase condition and original packaging, we will issue you your store credit.

*Please note the customer is responsible for shipping charges on exchanged items being sent out.

Note: If an item is returned damaged it may be sent back to the customer at their own expense.  

United States Orders

All orders to the United States will be final sale. Due to customs clearance fees and processing, we will no longer accept returns or exchanges on US orders. We apologize for any inconvenience and thank you for your understanding.